Privacy Policy

1. Introduction

At Nursing Point, we are committed to protecting your privacy and handling personal information with the highest level of care and responsibility. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. What Personal Information We Collect

We may collect and hold personal information including, but not limited to:

• Full name and date of birth

• Contact details (address, email, phone number)

• Professional qualifications and work history

• Identification documents (e.g., driver’s licence, passport)

• Police clearance, WWCC, medical and vaccination records

• Emergency contact details

• Banking and payment information

• Health or disability-related information (only if relevant and with consent)

3. How We Collect Personal Information

We collect personal information through various channels, including:

• Direct communication (phone, email, forms, or in person)

• Online applications and resumes

• Job applications via our website or third-party job platforms

• From referees and professional associations

• During interviews, onboarding, and employment

• From clients or partner organisations (for verification purposes)

4. Why We Collect Your Information

We collect personal information for purposes such as:

• Recruitment and placement of healthcare staff

• Verification of qualifications, certifications, and compliance

• Payroll processing and administration

• Health and safety obligations

• Communication with clients and staff

• Compliance with legal and regulatory requirements

• Quality assurance, service improvement, and feedback

5. Disclosure of Personal Information

We may disclose your personal information:

• To clients or healthcare providers where placement is being arranged

• To third-party service providers (e.g., payroll processors, IT services)

• To government agencies or regulatory bodies when required by law

• In the event of emergency or workplace incidents

• With your consent, to referees or training organisations

We do not sell or rent your personal information to third parties.

6. Data Storage and Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Measures include:

• Secure digital platforms with password protection

• Encrypted databases and cloud storage

• Limited access based on job role

• Regular staff training on data security

• Physical safeguards for hard-copy documents

7. Accessing and Updating Your Information

You have the right to access and correct the personal information we hold about you. To do so, please contact us at info@nursingpoint.com.au. We will respond to your request within a reasonable timeframe, and there may be a minimal administrative fee for processing.

8. Complaints and Concerns

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us. We take all complaints seriously and aim to resolve them promptly. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. By continuing to use our services, you accept the terms of the most recent version.

10. Contact Us

For privacy-related questions, corrections, or complaints, please contact:
📧 Email: info@nursingpoint.com.au
📞 Phone: +61 426 955 183
📍 Mail: 3 Bronx Avenue, Berwick, VIC 3806, Australia